REFUND & CANCELLATION POLICY — MADILICIOUS RECORDS

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This policy applies to all tickets and event-related purchases.

All ticket purchases are non-refundable, except in situations mentioned below.

If event is cancelled by organizer:

✅ 100% refund

Timeline: 7–10 working days to original payment method.

If event is rescheduled:

• Ticket remains valid for new date
  OR
• Refund option may be provided (company discretion)

No refund if artist lineup changes due to unavoidable circumstances.

No refund for:

• No show
• Late arrival
• Denied entry due to security violation
• Invalid ticket

If amount is deducted but ticket not issued:

Refund processed automatically within 5–7 working days.

Approved refunds processed within:

5–10 working days depending on payment partner and bank.